Legal
Refund Policy
Last updated 15 June 2026
We want you to feel confident purchasing from Brendon Hill Consultancy. If a digital product isn't right for you, here's exactly how our refunds work.
14-day, no-questions-asked guarantee
You can request a full refund within 14 daysof your purchase date, for any reason. You don't need to justify your request — if it's not for you, we'll refund you.
How to request a refund
Email brendon@brendonhill.co from the email address you used at checkout, with the subject “Refund request”. We'll process it promptly.
Processing time
Approved refunds are issued to your original payment method within 5 business days via Stripe. Depending on your bank, it may take a few additional days to appear on your statement.
Access after a refund
Because our products are digital, access to the purchased downloads and any associated materials is revoked once a refund is issued. You agree not to retain, use, or distribute the materials after a refund.
One refund per customer
The no-questions-asked guarantee applies to one refund per customer. This keeps the policy generous for genuine customers while preventing abuse.
Questions
If anything about this policy is unclear, email brendon@brendonhill.co before purchasing and we'll happily clarify.